Mini programs have become part of daily life, and more businesses are investing in one. What is less clear to many of them is the process: what happens, in what order, and what they are expected to provide along the way.
Here is the sequence, in seven stages.
1. Register the account
The client can register directly or have it done on their behalf. Either way the material has to be supplied: email address, phone number, ID, the business licence with company seal, bank details for the individual or the company, the bank branch, and identity verification.
Both an official account and a mini program account are needed, and both require verification. Verification costs 300 yuan, paid to Tencent.
2. Organise the requirement
Decide what the mini program is meant to do, then write it out function by function. The more specific each line is, the less trouble there is later. Vague requirement documents are the single largest cause of rework.
3. Walk through the requirement with the team
Once the list exists, go through it with the development team and describe each item in detail. This conversation is where the developer’s understanding either matches the client’s or diverges, and divergence found here is cheap to fix.
4. Development
The requirement goes to the engineering team, who build against it. Each milestone is presented for sign-off before the next stage begins, which keeps the delivered product close to what was agreed.
5. Testing
Before launch there is a full round of testing. After the developer’s pass, the client tests it as well: use it the way a real customer would, and report what breaks. Problems found here get fixed before anyone outside sees them.
6. Launch and review
Once testing is clean, the package is submitted and published. Then it waits for the platform’s review; once that passes, the mini program is live and usable.
7. Support
After launch, issues that come up can still be taken back to the team. Some of them fall within support and some do not, and it is worth knowing which is which before you need to ask.
Where the schedule is won or lost
Stages one and two are the client’s, and they are where most delays originate. An account that is not verified and a requirement that is still being decided both stall a project that is otherwise ready to start. Neither takes long if it is done first.
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