As technology develops, people demand ever more from the software that meets their needs. Many first- and second-tier cities have begun rolling out smart community mini programs: users log into a WeChat mini program to buy fruit and fresh food online, pay water, electricity and property fees, open doors and change locks, join community activities and more.
Smart community mini programs aim to make full use of the mobile internet to give community residents a safe, comfortable, convenient modern and intelligent living environment, forming a platform of information-based, intelligent social management and service. Smart community mini program development covers services such as housekeeping, supermarket delivery, parcel collection and forwarding and property services, giving users the latest information on nearby merchants, turning users’ needs directly into services and realising integrated intelligent community services. Users can query and pay property management fees and parking fees on the mini program, no longer queuing the traditional way, greatly saving time and bringing great convenience to daily life.
The pain points of traditional property management
1. Delayed information delivery. Traditional property notices about important information are usually posted on paper bulletins; delivery is far from timely, and staff often have to phone owners or visit door to door. Interaction between property and owners is also very limited.
2. One-way communication, inconvenient feedback. Traditional fee collection notifies owners by SMS or paper bulletin, and some information may be distorted in transit: SMS fails to send, paper notices get torn down. Checking fee discrepancies requires a trip to the property office, which is very inconvenient.
3. Few property value-added services. Traditional property management cannot cover residents’ basic living information, and value-added services are very few.
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