Planning a Website Design Brief Before You Build

Nothing gets done well without a plan, and a website is no exception. Before you build one yourself or hand it to a development company, the requirements have to be written down in some detail — and that work belongs to you, not to the supplier.

When clients come to us to talk about a site, most of them arrive without concrete requirements. They have decided they want a website and that is as far as the thinking goes. That is normal, and we help shape the brief from there — but the client is the only party who really knows their own products and services, so the preparation has to come from their side. An hour of thinking before the build is worth more than a month of rework after it.

What the brief has to answer

Before building, work out who the site is for and settle what kind of site it needs to be. Who are the target customers — their age, gender, the channels they use online, and the questions they actually arrive with? All of that has to be explicit, because the positioning of the site follows from it and from nothing else.

Then the design decisions

Clients often care more about how the site looks than about what it does, and that imbalance causes most of the trouble later. Image dimensions decide how the layout behaves, and every site needs a defined grid for its pages before those pages exist. Animation is the same story: the HTML5 effects people hand-write today have little bearing on search performance or function either way, but piling effects on in pursuit of polish is not free — it costs load time and it costs clarity.

Some HTML5 effects are fine, and many sites also carry video or embedded modules, which put real demands on server speed and space. The constraint is that the layout stays simple and legible. Every detail the customer cares about should be easy to find, in the order they look for it, and the site should be practical before it is impressive.

And the people side

One more thing people skip: staff the site before you build it, not after. A finished website needs someone to run it — updating content, answering enquiries, publishing news. Without that person the build has no purpose, and the budget spent on it has no return. Deciding who that is belongs in the plan, alongside the pages.

Want to talk through what you just read?

We work end to end, from product design to launch. Tell us about your scenario and we can start there.

Shenzhen XZS Technology Co., Ltd. · Tel 0755-82494862 · 13760424861

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