Connected Park Service Platform

The Connected Park Service Platform gives park enterprises one unified information channel, combining a project micro-site, enterprise services, property services, resource operations and smart office. It helps a park build a single online entrance plus a standard operating system, so the industrial-operation service ecosystem is shared and everyone wins.

Solution typeTurnkey industry solution
DeliverySource code · on-premise deployment
Best forSelf-owned, sales-type and asset-light parks
Connected park service platform

Use cases: self-owned parks, sales-type parks and asset-light parks.

Modules & key features

Customer management

From the admin console users configure workflows in the light-app centre; tenant management keeps move-in records, sets parking services and payment refunds, configures convenience services, and provides government-affairs services, venue booking and coupon use for park enterprises.

Work orders

A workbench showing the user’s work orders and order types.

Inventory

Shows warehouse materials and stock levels, with usage queries.

Assets and equipment

Overview of assets and the equipment ledger, spare-part replacement alerts and maintenance.

Server rooms

Server-room information management and basic configuration.

Maintenance

Set maintenance plans and standards, generate a maintenance calendar and monitor execution.

Inspection

Set inspection standards and routes, create plans and cycles against those routes, and monitor execution.

Patrol

Manage patrol points, sequence routes and build plans by business type, and monitor execution.

Quality checks

Set quality standards, then generate task lists from plans and metrics for checking.

Operations reporting

Quality analysis of projects and checks, with patrol, inspection, inventory-detail and maintenance reports compared by project.

Property services

Publish FAQs and answers, offer a one-tap park hotline, take repair requests and complaints, and handle visit bookings and item passes.

Information and social

Banner configuration, announcements, park news and events, plus party-building content and recruitment.

Smart living

Post crowdsourcing needs, with a 24-hour life map and group purchasing.

Need a complete solution for your industry?

Tell us your industry scenario, the systems you already run and your target launch date. We will come back with a solution framework, a module list and a rollout plan first.

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